FAQ

 

SHIPPING & PROCESSING

We process and ship Monday-Friday. Please allow 3-5 business days after processing to receive your order. During holidays or times of high demand, orders will take 7-14 business days for your package to be processed and shipped. For International shipping please allow 14-21 business days. Orders placed on the weekend and holidays are processed on the next business day.

What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.

EXCHANGE AND REFUNDS

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Returns must be initiated within 21 days of the purchase date. Unfortunately, we cannot accept returns or exchanges after this period.

To complete your return, a receipt or proof of purchase is required.

Refunds (if applicable)

Once we receive and inspect your returned item, we’ll send you an email confirming its arrival and the status of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Double-check your bank account.

  2. Contact your credit card company — it may take some time for your refund to post.

  3. Contact your bank — there is often a delay in processing.

If you’ve done all of the above and still have not received your refund, please contact us at iamgreatlifestyle@gmail.com.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, email us at iamgreatlifestyle@gmail.com and send your item to:

950 Eagles Landing Pkwy STE. 237, Stockbridge, Ga 30281

Shipping

To return your product, please mail it to:

950 Eagles Landing Pkwy STE. 237, Stockbridge, Ga 30281

  • You will be responsible for paying your own return shipping costs. These costs are non-refundable.

  • If you receive a refund, the cost of return shipping may be deducted from your refund.

  • We recommend using a trackable shipping service or purchasing shipping insurance for items over $75. We cannot guarantee that we will receive your returned item.

DAMAGED/DEFECTIVE SHIRTS

If you receive a damaged or defective item, email us at iamgreatlifestyle@gmail.com within 7 days of receiving your shirt and we will gladly replace the item. Please include your order number, name and email used on the order. Defective items will be exchanged for the same type of product in the same size. Please contact us for further information. 

LOST OR STOLEN PACKAGES

Real Life Brand is not responsible for lost or stolen packages. 

What size should I order?
Most Real Life Brand shirts are UNISEX sizing. Our sizes range from XS - 3XL. These are unisex (men's) tees. Women should order one size DOWN from their regular size.